Privacy Policy

Last updated: August 10, 2026

1. Overview

This Privacy Policy explains how Oak Harbor Ventures, LLC collects, uses, and protects information when you visit or use LaunchPad.

2. Information We Collect

When you create or use a LaunchPad account, we may collect information including:

  • Your username and email address
  • Account authentication information
  • Profile information you choose to provide
  • Campaign and performance information you enter into LaunchPad
  • Basic technical information associated with use of the service
  • Subscription status and billing-related identifiers

3. Payment Information

Payments for LaunchPad subscriptions are processed by Paddle. LaunchPad does not receive or store your full payment-card number.

Paddle acts as Merchant of Record for LaunchPad purchases and processes payment, tax, billing, refund, and related transaction information according to Paddle's own policies.

4. How We Use Information

We use information collected through LaunchPad to:

  • Provide and operate LaunchPad
  • Create and manage user accounts
  • Determine subscription and account-access status
  • Provide customer support
  • Maintain security and prevent abuse
  • Diagnose technical problems and improve the service
  • Comply with applicable legal obligations

5. How We Share Information

We do not sell your personal information.

We may share information with service providers when reasonably necessary to operate LaunchPad, process subscriptions, host the application, maintain security, or comply with legal obligations.

We may disclose information when required by law or when reasonably necessary to protect LaunchPad, Oak Harbor Ventures, LLC, our users, or others from fraud, abuse, security threats, or unlawful activity.

6. Data Retention

We retain information for as long as reasonably necessary to provide LaunchPad, maintain business and security records, satisfy legal obligations, resolve disputes, and enforce agreements.

Demo accounts may be automatically deleted after the applicable demo period expires.

7. Data Security

We use reasonable administrative and technical measures intended to protect information against unauthorized access, alteration, disclosure, or destruction.

No online service can guarantee absolute security.

8. Cookies and Sessions

LaunchPad may use cookies or similar browser-storage technologies that are necessary for authentication, account sessions, security, and operation of the service.

9. Your Privacy Choices

Depending on where you live, applicable law may provide rights relating to your personal information, including rights to request access, correction, deletion, or information concerning certain personal data.

To make a privacy-related request, contact us using the address below.

10. Children's Privacy

LaunchPad is intended for adults and is not directed to children under the age required to consent to online services in their jurisdiction.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will be posted on this page with the date of the latest update.

12. Contact

Privacy questions or requests may be sent to john@oakharborventures.com .